A failed payment doesn't have to mean a lost client or a lost commission. Credit Hero Score now gives a full month to resolve billing issues before suspension, so you keep more clients subscribed and your recurring revenue protected.

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💳 Your clients now have a full month to resolve billing before suspension, giving you more time to recover revenue you've already earned.

📧 Clearer, friendlier emails mean more clients follow through on fixing their billing, so fewer fall off your roster.

⚡ Emails stop the moment a client resolves their billing, so they never feel overwhelmed, and your client relationship is protected in the process.

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This is already live, no setup needed! Clients with a failed payment will move through the new sequence automatically.

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This update was built based on YOUR feedback! 💬 Have more ideas to improve Credit Repair Cloud? Share them here: feedback.creditrepaircloud.com/feature-requests

Need help setting up your CRC Marketing Hub? You no longer have to figure it out alone. We've launched a new setup page where you can book FREE live sessions with our Success Team and get your marketing automations running fast.

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Visit https://www.creditrepaircloud.com/hub-setup and choose the session that fits your needs. No cost, no catch.

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This update was built based on feedback from our Credit Hero community. Have more ideas to improve Credit Repair Cloud? Share them at feedback.creditrepaircloud.com/feature-requests.

Every CHS cancellation costs you recurring commission revenue. We've upgraded the cancellation flow so more clients choose to stay - putting more money back in your pocket every month.

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💸 Clients now see clearer options to stay, including reduced-price plans like ScoreMax and flexible alternatives like ProtectMax and ProtectLite.

✅ Clients on credit repair plans can switch to Online Privacy Protect plans in one step, no workarounds needed.

🧭 The redesigned survey makes it easier for clients to understand their options and choose to stay.

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No setup needed - this is already live for all active CHS customers!

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These updates came straight from our Credit Hero community. Keep sharing your ideas at feedback.creditrepaircloud.com/feature-requests

Say hello to the all-in-one marketing and automation platform built for credit repair businesses—now included FREE inside Credit Repair Cloud. The new helps you convert more leads, delight clients, and boost reviews & referrals automatically.

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We’ve fully integrated a powerful marketing engine (built on the same tools top credit pros use) right into your Credit Repair Cloud dashboard—no extra software or subscription needed!

🔥 – Send prebuilt emails & SMS to convert leads

💬 – Manage conversations from one place

⭐ – Automate testimonials and word-of-mouth

💸 – No more paying for outside tools

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Go to CRC Marketing Hub Settings and flip the switch! Be sure to complete the onboarding checklist, too.

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📚 Visit the Knowledge Base

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This launch was driven by feedback from our amazing Credit Hero community. Have an idea for the next great feature? Drop it here: feedback.creditrepaircloud.com/feature-requests

We’ve made a small but helpful improvement to the Credit Hero Score signup process! Now, your clients can see their SSN as they type it—making it easier to enter it correctly on the first try.

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During Credit Hero Score signup, clients will now see an “eye” icon next to the SSN field. Clicking it reveals what they’re typing, helping prevent mistakes that could lead to “NA” results or failed registration.

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This update is live now! It’s automatically applied to the Credit Hero Score signup page—no setup needed on your end.

We’ve rolled out two powerful improvements to Credit Hero Score that eliminate confusion, reduce churn, and make your workflow smoother. Now, it’s easier than ever to recover failed payments and access client reports—without the guesswork.

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We’ve added SMS payment reminders for failed Credit Hero Score renewals. These texts are fully compliant, include a secure payment link, and stop automatically once the payment is successful. It’s a faster, more effective way to reduce failed payments and churn—no extra setup needed.

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We’ve replaced the open text field for “Report Provider” with a standardized dropdown in the client profile. This fixes the issue where mismatched entries were breaking the “View Credit Hero Score Account” button. Now, CHS access is more reliable than ever, and you’ll see fewer client support issues.

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🔹 If you’re using Credit Hero Score, SMS reminders are now automatically triggered when a payment fails—no setup needed!

🔹 Visit any client profile in your dashboard. You’ll now see a dropdown instead of a free-text field under “Report Provider.”

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These updates are the direct result of your feedback! Share yours at feedback.creditrepaircloud.com/feature-requests.

You asked for more control — and we delivered! Credit Heroes can now connect and manage their own NMI or Authorize.net merchant accounts directly inside Credit Repair Cloud Billing — no support ticket needed. This means faster setup, total flexibility, and full payment freedom. 🙌

We built CRC Billing to help you make more money, save more time, and keep 100% of your profits — no expensive 3rd-party tools needed 💪💥.

⭐ – Already have a merchant account? You can now connect it directly, no waiting on our team.

🔥 – The most popular payment gateway in the world

💼 — Add, edit, remove, and stay in control.

⚡ — Seamless and instant.

✏️ , right inside your CRC account.

🧹 and keep things tidy (while keeping one active connection).

This is full billing freedom — built right into your Credit Repair Cloud.

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Go to My Company > Billing & Payments > Credit Repair Cloud Billing

https://help.creditrepaircloud.com/en/articles/12017420-multiple-merchant-account-linking

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This update was built based on YOUR feedback! 💬 Have more ideas to improve Credit Repair Cloud? Share them here: feedback.creditrepaircloud.com/feature-requests

You can now manually import JSON-based credit reports from supported providers — including white-labeled versions of IdentityIQ, SmartCredit, MyFreeScoreNow, and MyScoreIQ. This update gives you a flexible, reliable way to work with the reports your business already uses.

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You can now paste from supported providers — including white-labeled versions of IdentityIQ, SmartCredit, MyFreeScoreNow, and MyScoreIQ. The updated flow makes the process smoother with:

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Go to a client profile → click Import/Audit → choose Manual Source Code Entry → select your provider → paste the JSON code — and you’re all set!

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We built this with feedback from Credit Heroes like you. Got more ideas? Share them at feedback.creditrepaircloud.com/feature-requests.

Some collection accounts weren’t appearing when importing credit reports from Credit Hero Score. We’ve fixed this! Now, these accounts import correctly and display with both the Collection label and the underlying account type, so your records are complete and ready for dispute.

The Account Type field now shows both the collection status and the underlying account type (). This makes it easier to identify and manage Collection accounts during the dispute process.

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No setup required—this update applies to all report imports.

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This update was inspired by feedback from our Credit Hero community. Got more ideas? Share them anytime at feedback.creditrepaircloud.com/feature-requests.

Starting your credit repair business just got easier! All new Credit Repair Cloud accounts now come with a automatically added to the self-service signup flow. This ready-to-use plan is perfect for offering free services to friends and family, building testimonials, and gaining hands-on experience before working with paying clients.

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. The $0 monthly plan will appear automatically under My Company → Self-Service Client Signup, where you can view, edit, or delete it. Existing accounts will not receive this plan automatically.

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This update was built to help new Credit Heroes get started fast. Have more ideas to make launching your business even smoother? Share them at feedback.creditrepaircloud.com/feature-requests.