Changelog
Follow up on the latest improvements and updates.
RSS
We’re happy to share that you can now collect Date of Birth (DOB), Social Security Number (SSN), Phone, and Address as part of the self-service checkout form! This update makes it easier to get all the information you need from your clients right away, making the sign-up process smoother, faster, and fully TSR compliant.
How does this help me?🔥
- Faster onboarding: Get clients started more quickly. ⚡
- Collect important info upfront: Avoid delays by getting all the details you need right from the start. ✅
- Easier sign-up: A simple and smooth process for your clients. 🙌
- TSR Compliant: Ensure your onboarding process follows TSR rules to avoid penalties. 📜
How can I access this?👇
Go to
My Company
-> Self-Service Checkout
in your Credit Repair Cloud account to start using this feature today.We’re Listening!👂
We made these improvements by working closely with our Credit Hero community. If you have ideas for new features or ways we can make things better, we want to hear them! Please share your thoughts at feedback.creditrepaircloud.com/feature-requests.
To learn more about TSR compliance, visit creditrepaircloud.com/tsr.
We’re thrilled to introduce our ready-to-use Self-Service Client Signup Page! This feature allows leads to sign up and pay for your credit repair service directly on your site, helping ensure TSR compliance and boosting your business growth.
How it works 🔁
The new Self-Service Client Signup Page simplifies client acquisition by capturing lead information, selecting billing plans, securing payment details, and signing agreements—all in one flow. It automatically sets up the Secure Client Access portal, ensuring a smooth transition from lead to client and integrating directly with your Credit Repair Cloud account for seamless onboarding.
How does this help me?🔥
- TSR Compliant flow, done for you ✅
- Fast and convenient for your clients ⚡
- Collect leads even without CRC billing setup 📊
- Automates client onboarding without external tools 🙌
How can I access this?👇
To access and customize your Self-Service Client Signup Page, log in to your Credit Repair Cloud account and navigate to My Company -> Self-Service Client Signup.
Learn more about this new feature
✅For more information about the Self-Service Client Signup Page, visit our Knowledge Base article.
Coming Soon
🔜Many more enhancements are on the way! Please add your feature requests here: https://feedback.creditrepaircloud.com/
Not in Billing Early Access? 📢
If you're not in early access for CRC Billing, reach out to our support team. With an approved merchant account from our partner, we can get you set up right away!
Stay tuned for updates as we continue to improve and expand this feature to better serve you and your clients!
To help you ensure TSR compliance while growing your business, we've made updates and improvements across the Credit Repair Cloud software. Remember, we're here to help but ultimately, compliance is your responsibility.
- Phone Number Removed from Web Lead Form- the phone number field has been removed from the web lead form. This update will automatically apply anywhere the form is used.
- Phone Number Removed from the Affiliate Lead/Client Submission Form- this update will automatically apply anywhere the form is used.
- Social Chat Template Added- to support chat over social media with leads, a customizable page has been added to all MyCreditRepairSite templates. You can now add and customize the “SignUp-Now” page within your Weebly editor.
- Phone Number Removed from Simple Audit- the company phone number has been removed from the English and Spanish versions of the default simple audit. This changewill notapply to existing audit templates. Please edit your existing template or choose “Reset Text” within your simple audit setting to access the updated version.
Learn more about the Telemarketing Sales Rule👇
To help you grow your business, we’ve increased the commission you get for promoting Credit Hero Score!
What’s Changed?
👀 You will now earn
25% for every new client you sign up to Credit Hero Score
, instead of the previous 22%.Credit Hero Score can help make your job easier and your clients happier with:
- Perfect Importing:CHS flawlessly imports credit reports, saving time and reducing errors.
- Seamless Client Onboarding:Simplify the onboarding process without password drama.
- Free Co-Branding: Build your brand with customizable options that showcase your logo and business details on every report.
How can I access this?👇
You don't need to do anything.
Just make sure your CHS affiliate account is active
. To do so, log in here.
Or check out these two helpful articles to start earning 25% commissions!
We're listening! 👂
We've made these improvements by working closely with our Credit Hero community. If you have any suggestions for new features or improvements, we want to hear them. Please share your ideas at feedback.creditrepaircloud.com/feature-requests.
To make getting help faster and easier for you, we’ve upgraded our customer support to Intercom.
What's changed? 👀
We’ve heard your frustration about only being able to reach the support team through email. You’ll now enjoy instant chat support, easily search our knowledge base, and get personalized help right where you need it.
- Easy to use- Quickly send and find messaging using chat threads - it’s just like sending a Facebook message!
- Get answers quickly- Thanks to AI-powered chatbot assistance and a robust knowledge base
- Integrated support- Easily access to support directly within our app
- Personalized help- Our team will be informed of your account history
We're committed to providing you with the best possible support. With Intercom, we're confident your experience with us will be even better.
How can I access this?👇
Use the chat box in the bottom right corner of your Credit Repair Cloud account or at www.creditrepaircloud.com to search for help and chat with our team.
You can also reach our customer support team at support@creditrepaircloud.com or 800-944-1838.
We're listening! 👂
We've made these improvements by working closely with our Credit Hero community. If you have any suggestions for new features or improvements, we want to hear them. Please share your ideas at feedback.creditrepaircloud.com/feature-requests.
To bring you the best app experience, our team is modernizing the technology behind CRC's user interface. These changes will improve CRC's performance, usability, and responsiveness.
What's changed? 👀
- Sleek and Speedy Pages- Experience faster loading times and updated interface on Client Home and Client Dashboard, My Company, and Billing & Payments.
- Simpler Payment Management- If you’re using manual invoices or Chargebee, you can now find these tools under Payments & Invoices or My Company. To avoid clutter, anyone not using Chargebee will not see the option.
- Integrated Billing Made Easy- You’ll get a sneak peek of our integrating Credit Repair Cloud Billing section but only users accepted into our Early Access program will be able to fully see and use this tool. Apply here to join
We're listening! 👂
We've made these improvements by working closely with our Credit Hero community. If you have any suggestions for new features or improvements, we want to hear them. Please share your ideas at feedback.creditrepaircloud.com/feature-requests.
We've been modernizing the technology behind Credit Repair Cloud to give you a smoother app experience. These updates are geared to improve performance, usability, and responsiveness and can now be seen on the Affiliates tab!
What's changed? 👀
The Affiliates tab may look slightly different, but all functions remain the same. You may notice improved page load times, a cleaner look, and a better experience on smaller screens.
How can I access this?👇
Access the Affiliates tab in your CRC account to see the changes now.
We're listening! 👂
We've made these improvements by working closely with our Credit Hero community. If you have any suggestions for new features or improvements, we want to hear them. Please share your ideas at feedback.creditrepaircloud.com/feature-requests.
To ensure you have the best tools at your fingertips, we’ve moved internal notes and improved the functionality.
What's changed? 👀
To help you personalize service, we’ve made your client notes more convenient to find and easier to format.
- Notes Where You Need Them- Internal Notes have found a new home in our Notes widget, conveniently placed in your client dashboard.
- Rich Text Editing Made Easy- The rich text features are intuitive to use—simply type in the notes field and use the formatting options to style your text exactly how you want it.
- Pin Important Notes: Keep important info at the top! You can now pin priority notes to ensure important details are always front and center.
How can I access this?👇
Log in to your Credit Repair Cloud account and navigate to your client dashboard to use the new Notes widget.
We're listening! 👂
We've made these improvements by working closely with our Credit Hero community. If you have any suggestions for new features or improvements, we want to hear them. Please share your ideas at feedback.creditrepaircloud.com/feature-requests.
Say Goodbye to Third-Party Billing Tools, and hello to integrated billing! You can now process client payments directly within Credit Repair Cloud 🙌🏻
What's changed / What's new?
👀Our new integrated billing eliminates the need for third-party payment systems.
- Integrated Payment Processing:Directly process client payments within the software, eliminating the need for third-party payment services like Recurly, Chargebee, and Billsbee.
- Built-in Subscription Management:Generate and send invoices, automate recurring payments, and recover failed subscription payments allowing you to focus on repairing credit rather than chasing payments.
- Streamlined Client Management Interface:Optimize client management with an easy-to-use interface featuring clear filters, sorting options, and customizable views for more efficient and effective client organization.
- Simplified Merchant Account Application:Easily apply for your merchant account with our straightforward application process.
How can I access this?
👇Your feedback helps us improve Credit Repair Cloud.
Click the link below to apply to be one of the first to try our new integrated billing, and provide feedback to help us improve this feature.
Designed to boost your earnings and better serve different client needs, we're excited to announce significant updates to the Credit Hero Score affiliate program!
What's new? 👀
Our revamped program is a game-changer in client support and retention:
💰
Flexible Pricing, Bigger Earnings:
Embrace the power of choice with our flexible pricing options. You can now adjust your affiliate plan rates, charging more and earning higher commissions. Our public pricing is now set at $27.95/month, making your affiliate offers more enticing and competitive.🔄
Post-Credit Repair Plans – Maintain Commission:
Introducing two new post-credit repair plans. Continue to support your clients with essential services like credit monitoring and identity protection, even after their credit repair journey. This adds value for your clients and ensures a steady commission flow for you.🙌
Retention Strategies That Work:
We’ve integrated down-sell options to help you retain clients. If a client considers canceling, they'll see offers for reduced-price plans at $14.99/month and $9.99/month, ensuring you maintain steady commission streams. This strategy is perfect for clients transitioning out of active credit repair, offering them continued value at a lower cost.🚀
Enhanced Commission Structure:
Maximize your potential earnings with the new flexible commission structure. 
How can I access this?👇
All new options and features will be available directly in your Credit Hero Score affiliate portal. You can also make changes within your Credit Repair Cloud account at My Company -> Credit Monitoring Services)
Not a Credit Hero Score affiliate? Learn how to join the thousands of companies who are using it.
We're listening! 👂
We've made these improvements by working closely with our Credit Hero community. If you have any suggestions for new features or improvements, we want to hear them. Please share your ideas at feedback.creditrepaircloud.com/feature-requests.
Load More
→