Currently, when attaching a document to a dispute letter, the process requires multiple unnecessary steps: we have to open the client’s account, go to Document Storage, download the file, return to the letter editor, and then re-upload it manually.

If a client’s documents are already stored in their Document Storage, it would be much more efficient to have an option within the letter generator to browse and attach those existing files directly — without leaving the page or re-uploading.

This improvement would:

• Save significant time during letter generation

• Eliminate repetitive downloading and uploading steps

• Streamline workflows for teams handling multiple clients

• Reduce human error when attaching supporting documents

This small enhancement would make the letter creation process faster and more efficient, especially for companies managing large client volumes.