Allow Chargebee plans to work with the self checkout feature
S
Stirgus CreditRepair
We need chargebee plans to work with the self checkout feature:
WHY- Most of our clients are billed through Chargebee and this prevents us from paying for two billing systems/merchants (since CRC Billing is the only option for self checkout).
CRC Billing also still have a lot of issues to fix, we have over 3-4 tickets open with different CRC Billing issues.
HOW DOES THIS AFFECT BUSINESS- CRC Billing issues are causing some clients to be charged multiple times and some not at all. Chargebee works perfectly and gives us more control with billing modifications. No need to ask me here what issues we are having, I already have tickets open on those and do not wish to repeat. 95% of our clients are billed through chargebee and by using the self checkout feature, to be in-compliance with TSR, all of our new clients must use CRC Billing and it makes no sense to pay 2 merchants/gateways. We also do not wish to change our chargebee clients to crc billing, due to the multiple issues.
PLEASE allow chargebee plans to work with self check out.
K
Keenan Jones
Hey Stirgus CreditRepair, thanks for your feedback! I have a few more questions for you:
- What specific features or functionalities of Chargebee are essential for your business that CRC Billing currently lacks?
- Are there any compliance requirements or regulations that Chargebee helps you meet which CRC Billing does not?
- Can you provide examples of how Chargebee's billing modifications offer more control compared to CRC Billing?
S
Stirgus CreditRepair
Keenan Jones are your responses automated? I literally just gave a full story on this entire situation. Please confirm if you still have further questions.
K
Keenan Jones
Hi Stirgus CreditRepair, thank you for your feedback! Our system sometimes prompts follow-up questions using AI to ensure we fully understand requests, but rest assured, every post is reviewed manually as well. This comment is me!
Your original post already provides sufficient detail, so I don’t have any additional questions at this time. We’ll evaluate it thoroughly and keep you updated. Thanks again for taking the time to share your thoughts!
S
Stirgus CreditRepair
Keenan Jonesthanks!