Can we get the old layout of payment portal with Past Due , total outstanding and paid in the last 30 days back? | Voters

Can we get the old layout of payment portal with Past Due , total outstanding and paid in the last 30 days back?

Tom Tarkowski

New layout and they way you need to search invoices lets say past due it is a disaster.

After you click on invoice and mark paid it takes you to the beginning and you need to again search for past due. Total waste of time.

April 9, 2024

Alexander Katsman

Guys, if you come to your senses and brought back the old version, thank you!

Keenan Jones

Merged in a post:

Please get out old versio n back, the New one Sucks...

Isaac Friesel

The invoice section is a complete disaster. please get the old one back. WHy can;t you just reverse this whole update? You don;t see that this is driving everyone crazy???

April 24, 2024

Gizelle Reyes

Please bring back the OLD Version. I DO NOT Like this NEW Version at all. Very confusing, not working properly, not efficient at all.

Laurie Claire

I agree I am ready to switch companies this is such a mess on top of it still not functional or useful now harder to read and see receivables. very unhappy with system

Jarvee Reynoso

Please revert it back to the old one. The new update sucks!

Laurie Claire

Jarvee Reynoso the old system didn't work well either, now it is worse

Keenan Jones

Hello Isaac Friesel! I have a few more questions for you:

Could you please specify what exactly you find problematic about the new invoice section?
What features or functionalities from the old version do you miss in the new update?
Could you provide some examples of how the new update is affecting your workflow or productivity?

Isaac Friesel

Keenan Jones, I used to be able to go into the Invoice section and edit payments and the invoice much easier. Now I can't delete a payment that was made. I'm trying now to mark an invoice as paid, But It says the invoice balance is $0.00 but it still says past due. It's completely a mess

Isaac Friesel

Keenan Jones For god heaven's sake, I can't edit an invoice once it has been made.

Can you please Get the old version back? Is this going to happen every time you make an unwanted update? You are literally taking people's businesses and putting them on hold for days? Do you know how much money I lost because of this annoying update? Pleaseeeeeeeeeeeeeee

Kemmesha Garcia

Isaac Friesel that sucks! I haven’t been able to upload clients documents. Now that is annoying!

Laurie Claire

Keenan Jones everything, hard to see balances owed, paid no longer can pull receivables, no accounting / bookkeeping support can't even run a report this area is useless.,

Keenan Jones

Hiya Tom Tarkowski, thanks for this post! I have a few more questions for you:

Can you provide more details about the specific features of the old layout that you found useful?
What specific issues are you facing with the new invoice search functionality?
Could you describe your typical workflow when dealing with past due invoices?

Tom Tarkowski

Keenan Jones Seeing total outstanding invoices and a past due was helpful. Now you need to go and search them. Also seems like we cannot edit invoice anymore. Like changing dates if client decides to start the process at different date.

Keenan Jones

Tom Tarkowski: Thank you for the feedback Tom. Our team is on this for making improvements

Isaac Friesel

Keenan Jones Why can;t I edit Invoices? On the old version you were able to edit invoices. now It is not working. there is no way to remove or edit items or fees in the invoice section. oh... please bring the old version back...