CRC secure message chatbox too small
under review
Mark Pangilinan
The chatbox when using the secure message feature found in the Credit Repair Cloud software has a fixed height and cannot be adjusted. It does not expand when sending a longer message, thus affecting readability and user experience.
Requesting to increase the height so that it is more manageable when dealing with longer texts.
K
Keenan Jones
Merged in a post:
Need a bigger text area for secure message area
S
Stirgus CreditRepair
See attached, it would help a lot, if we can make the text box taller/bigger. As of now, we can only see one text line at a time and scrolling up/down to proofread, before sending a message is very difficult.
K
Keenan Jones
Great to hear your perspective, Stirgus CreditRepair! I have a few more questions for you:
- What is the typical length of messages you send in the secure message area?
- How often do you use the secure message area for communication?
- Are there any specific features you would like to see in the message area besides resizing?
S
Stirgus CreditRepair
Keenan Jones
- Usually about 1-2 paragraphs. (About 5-10 lines)
- Pretty often, as we encourage our clients to log into their account.
- Not that I can think of.
S
Stephen Carter
under review