Declined payment trigger on zapier
S
Stirgus CreditRepair
It would be very helpful if CRC would add a trigger to zapier, that notifies zapier when a payment decline for a customer. This allows us to automate a SMS text through our texting app, built into zapier. We currently use this with our chargebee clients and so many clients THANK US, by having it setup to where they receive a text alert, when their payment fails. So many people today, do not check emails and most go to spam.
Please consider adding a trigger to zapier, when a payment fails and allow name/phone number/email totransfer over, so we can build the best automations for this.
K
Keenan Jones
Thank you for posting, Stirgus CreditRepair! I have a few more questions for you:
- What specific information do you need to be included in the trigger besides name, phone number, and email?
- How frequently do payment declines occur, and how critical is the timing of the notification?
- Are there any specific security or privacy concerns we should consider when transferring customer data to Zapier?
S
Stirgus CreditRepair
Keenan Jones
- Nothing more
- Daily! Multiple clients/transactions
- No, CRC is already on Zapier.