Validation for SS# Input
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Doe Tisone
I'm facing a challenge with potential clients only inputting 3 digits of their SS# during sign up, instead of the required 4. This prevents us from converting them into clients. I suggest a feature that would prevent potential clients from proceeding if they only input 3 digits. Ideally, they should be stopped with a red warning that they must input 4 digits.
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Keenan Jones
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There was a bug where "0" were not being accepted for social security numbers. I'm happy to let you know this has been resolved! If you continue to have any issues, please report them to our support team at Support@CreditRepairCloud.com so they can quickly escalate them to our development team. Thank you!
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Keenan Jones
Hello Doe Tisone! Following up on this:
- Can you provide more context on how often this issue occurs? Is it a common problem across all potential clients?
- Are there any specific scenarios where this issue is more prevalent? For example, is it more common on certain devices or browsers?
- Do you have any suggestions for the wording of the warning message to ensure it is clear and effective?
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Doe Tisone
Keenan Jones any time someone has a 0 at the beggining of the last 4 digits of their SS# - doesn't matter what the browser is. Furthermore, there are many more issues. Can't get into it this minute but will write in the morning.