We’ve made it easier for leads to complete their signup when they’re ready, while ensuring existing customers don’t run into issues with duplicate accounts or billing conflicts.
This update means new leads can sign up smoothly, while existing customers are directed to the right place—keeping your business organized and running efficiently.
What's changed? 👀
- Leadscannow resubmitthe signup form, allowing them to sign up when they’re ready.
- Existing customersand converted leadswon’t be ableto resubmit the form, preventing duplicate accounts and billing conflicts.
- If an existing customer tries to sign up again, they’ll see this message: “It looks like you already have an account with us using this email address. Please log in to your existing account or contact support if you need assistance.”
How can I access this?
👇This update is now live in the Self-Service Signup Flow! No action is needed—just enjoy the smoother experience!
We’re listening! 👂
This update came straight from feedback from our Credit Hero community! Got more ideas? Share them at feedback.creditrepaircloud.com/feature-requests.