Credit report import errors used to leave you guessing. Now, when something goes wrong during a credit report import, you'll see a clear explanation of what happened and exactly what to do next.
What's new? 👀
⚡
Clearer import error messages for IDIQ, SmartCredit, MFSN, and Credit Hero Score
– Instead of vague error messages, you'll now see the cause of the issue, actionable next steps, and resolution timelines right in the moment.🛠️
Fix Common Errors Faster
– Most common import errors can now be resolved on your own, without needing to contact support or dig through your account to figure out what went wrong.🔍
Better visibility into what's happening
– Each modal is designed to set clear expectations so you always know whether action is needed on your end or something is being resolved in the background.
How can I access this?
👇No setup needed - these messages appear automatically during import workflows when an issue occurs. Just run your imports as usual and you'll see the improved messaging in context.
We're listening!
👂 This update was built based on feedback from our Credit Hero community. Have more ideas to improve Credit Repair Cloud? Share them at feedback.creditrepaircloud.com/feature-requests