Feature Requests

Please be as descriptive as possible of how you’d imagine the feature to work in CRC and your reasoning behind the request. We’re excited to review your idea!

New update changes

When adding notes please make the text bigger and clearer.

under review

Mobile Apps!!!

We need mobile apps. Especially for the credit hero score. My clients want an easier way to check their credit.

under review

Allow for PDF Files for Client Files

Allowing PDF format for letters, proof of address and etc should be a standard feature that will make it easier for clients and users of CRC. Thank you

under review

For prospetive business owners signing up for Credit Repair Cloud, a training video on "completing the sale process from lead to paid client" will be very valuable. Enssentially playing a 5 to 8 minutes video which walks the process of getting in touch with a lead and handling the entire process of registration, round 1 disputes, communications, round 2 disputes and beyond, all the way to end of the standard life cycle of a client. This gives the prospective business a clearer idea of what closing the deal with a client is.

under review

FCRA law

Will there be a new template for the FCRA law that congress just passed.

under review

Task types displayed on tabs instead of the same page

The Task & Events currently shows all tasks in the same page (Overdue, Current and Upcoming). This can become confusing when managing a large client list as not all tasks are displayed right away and instead get loaded up when scrolling to the bottom of the page. Separating Task Types on tabs can help de-clutter this page and make better use of the "lazy loading" for long task lists.

under review

Send Secure Message vs Send Email

Inside the Secure Client Access portal, at the bottom where it shows assigned contacts, it would be nice if it directed clients to Send Message versus Send Email. Or at least give us the option. This way it would keep everything "in-house" and encourage clients to use the secure messages feature versus sending emails.

under review

CRC secure message chatbox too small

The chatbox when using the secure message feature found in the Credit Repair Cloud software has a fixed height and cannot be adjusted. It does not expand when sending a longer message, thus affecting readability and user experience. Requesting to increase the height so that it is more manageable when dealing with longer texts.

under review